Stone Parish Council

Report a problem

Report it – Help us sort it

The Council is keen to help resolve local environmental issues such as dog fouling, fly-tipping, grafitti and litter.

Animals

Stray or abandoned dogs can be reported to the Animal Welfare Officer at Dartford Borough Council on 01322 343 088. Alternatively, you can take the dog to Davenden Kennels, Cotton Lane, Stone.

Dartford Borough Council may, using powers under the Environmental Protection Act 1990, seize any dog caught straying on public land and private land (with the co-operation of the land owner) and impound it until the owners have come forward and paid a release charge. If, after 7 days, the dog is not claimed, it will become property of Dartford Borough Council.

RSPCA

If you need to report an act of cruelty, neglect or concern about the welfare of an animal, call the RSPCA’s 24-hour national cruelty and advice line on 0300 1234 999 or visit www.rspca.org.uk

Dog Fouling

If you wish to report a problem of persistent dog fouling in an area, telephone 01322 343374 or email customer.services@dartford.gov.uk to report the matter.

Efforts will be made to apprehend the offender(s) and to ensure the area has an adequate number of anti dog fouling notices prominently displayed. It helps Dartford Borough Council if a good description of both owners and dogs can be given as well as regular walking times.

Chair of the Council, John Burrell said,

It is clear that in order to operate an effective strategy the support of the community is required. We must try to work together to demonstrate a united stand against those letting down our community. We encourage anybody witnessing offenders not picking up animal waste to make note of the necessary details and report this to Dartford Borough Council so that appropriate action can be taken.”

Litter & Dog Bins

Dartford Borough Council provides and regularly empties about 500 litter and dog faeces bins across the Borough. Please phone 01322 343290 to report an overflowing or damaged bin.

Potholes

Kent Highways are responsible for repairing potholes in the highway. Use KCC’s online fault reporting tool to report potholes in Stone. KCC aim to repair potholes within 28 days, or 2 hours if it’s an emergency.

Emergency potholes

Call KCC on 0300 333 5539 immediately if the pothole:

  • is over 10cm deep on a main or busy road
  • is over 1 metre wide on a main or busy road
  • could cause danger to people or property

KCC prioritise potholes according to how unsafe they’re making the road. Not all potholes are a priority but KCC do aim to fix all that are identified.

Street Lighting

Kent County Council owns and looks after most of the street lights in Kent. Parish, district and town councils own and look after some and some are privately owned. However, Stone Parish Council is not responsible for any street lighting in Stone.

The street lights on motorways and trunk roads are looked after by the Highways Agency, so any faults should be reported using their helpline (0300 123 5000).

The lights that KCC own have a code (such as ‘ABCD123‘) on the side of the column which is used to identify the light. The code is similar to a house post code and tells us where the light is located when faults are reported.

Faulty street lights

If you see a faulty street light, please report it to KCC by using their online fault reporting form or by calling 0300 333 5539.

To help them find and repair the fault as quickly as possible please provide as much information as you can. Such as:

  • the code on the side of the column
  • the number of the house the light is outside
  • the name of the road
  • the name of the town or village
  • what is wrong with the light

The more information provided when the fault is reported, the quicker KCC can identify the correct course of action and repair the light.

The two main reasons street lights stop working are faulty equipment in the street light, such as a bulb failing or problems with the electricity supply.